My name is Andrew, an English/New Zealand native speaking English teacher. Currently based in Ho Chi Minh City, I am looking for opportunities to teach English in this area. My hours are flexible and I am looking to learn and grow however I can.

Below is my resume and previous work experience. Feel free to read, and contact me if you may have an opportunities for me.

Thanks!

Andrew Buck
Phú Nhuận
Hồ Chí Minh City
Vietnam

I am a professional, self-driven individual, always looking to learn and grow in new areas. I have extensive experience in customer service, particularly in the supermarket industry, including management experience in this environment. I know what it takes to deliver an excellent standard of customer service, and how to have a business operating at its peak.

My view on life is that the environment around us will always be changing: to keep up with this, it is important to continue to learn new skills, experience new situations and cultures, and never let myself become stagnant.

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Skills

-Holding General Managers’ Certificate and Licence Controller Qualification
-Barista trained
-Fluent computer skills
-Adept and experienced at communication with people of any cultural background
-Casual teaching experience in Martial Arts and TEFL

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Experience

New World Wellington City / Assistant Produce Manager
May 2017 - February 2018

-Running day-to-day operations, ensuring top presentation throughout business hours.
-Monitoring product quality, assisting regular stock rotations.
-Designing and updating all product signage in the department.
-Review of department earnings, GP and costing. Analysis and changing of product prices and specials to achieve financial targets.
-Daily stock counts and review of stock levels.
-Day-to-day buying, communicating with representatives from a range of companies.
-Managing staff discipline, staff paperwork/compliance throughout the department.
-Assisted in redesign of department layouts during major store refurbishment.

New World Wellington City / Grocery Buyer
January 2017 - May 2017

-Responsible for day-to-day buying, maintaining stock counts, ensuring strong presentation on shop floor.
-Overseeing a team of buyers, teaching new buyers, helping to develop team members to be able to manage an order by themselves.
-Reviewing of ranging, updating range to fit with Foodstuffs core ranging, exploring new product opportunities.
-Planning and carrying out shelf relays across the department.

New World Wellington City / Checkout Team Leader/Duty Manager
2013 - 2017

-Managing and overseeing all operations of Customer Service department (including Lotto, Café, Delivery team).
-Control of liquor sales, ensuring all correct liquor procedures are in place and carried out.
-Weekly rostering, wage/hour budgeting for the department.
-Interviewing/hiring new staff.
-Managing floor operations, handling and following up customer service/customer complaints.
-Staff discipline, performance reviews, till variance investigation.
-Compliance, ensuring food safety/health and safety paperwork is up to date.
-Day-to-day buying for tobacco and checkout confectionary orders.
-Security: dealing with shoplifters, intoxicated/abusive customers.

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Education

Hamilton Boys’ High School
2004 - 2008

NCEA Level 1, 2, 3

Foodstuffs North Island
2016 - 2017

Graduated two year Management Development Programme