Changsha, Hunan Province, China +86 1327-8893-120 2479864648@qq.com
Born in Los Gatos, California on October 3, 1988

SUMMARY
A challenging position as a School Principal requiring an effective communicator and team leader with a demonstrated talent for innovation in educational methods, marketing strategies, and management.

PROFESSIONAL EXPERIENCE
REAL EDUCATION ACADEMY
CHANGSHA, HUNAN PROVINCE, PEOPLE’S REPUBLIC OF CHINA
School Principal
January 2015- Present
• Sets objectives for students to meet, and develops a plan of action for teachers to follow in helping students achieve the benchmarks
• Demonstrate organizational and administrative effectiveness with an empowering, proactive style of management, a good understanding of change strategies, and a reputation as a creative problem solver.
• Fully versed in all facets of building management and staff administration, student discipline, curriculum development, and the promotion of constructive community relations and parent partnerships.
• Design and perform all staff training and development for all departments to include Academics, Marketing, Sales, Human Resources, and Finance.
• Meets with the CEO of the company and other school principals in order to discuss and develop policies and procedures
• Ensures that operating expenses do not exceed the allocated budget
• Ensured that all departments achieved their monthly sales goals in order to generate profit for the company.

WORLD INTERNATIONAL ENGLISH
WEIFANG, SHANDONG PROVINCE, PEOPLE’S REPUBLIC OF CHINA
ESL Foreign Teacher Manager
September 2013- December 2014
• Perform training classes on a weekly basis with each foreign teacher about various teaching methodologies and skills practice to better increase teaching performance.
• Partner with management to create learning plans, events, proper staffing procedures, and how to enrich the learning environment.
• Create customized training plans using material from a variety of different resources in order to benefit each teacher the most and properly assist them to reach their fullest potential.
• Create and manage all teacher scheduling and class booking for all the foreign teachers.
• Find, recruit, interview, hire, and manage all foreign teachers for two school locations
• In charge of all visa processing and paperwork for all foreign teachers.
• Plan, prepare, and host monthly extracurricular activities/events for the school.
• Build a new learning environment for students and adapt teachers to the environment.

AMIO INTERNATIONAL ENGLISH
WEIFANG, SHANDONG PROVINCE, PEOPLE’S REPUBLIC OF CHINA
ESL Teacher Supervisor
May 2013- September 2013
• Plan, prepare and deliver lessons to a range of classes and age groups.
• Establish an environment that encourages students to learn, increase their interest in English, and hold their attention in a fun and exciting fashion.
• Partner with Chinese tutors in order to provide a positive teaching environment for the students and a positive work environment.
• Communicate daily with Chinese tutors about VIP classes in order to nurture and challenge the students minds to get them to achieve their dreams.

WELLS FARGO BANK
GILBERT, ARIZONA, USA
Financial Advisor
July 2012- April 2013
• Manages customer portfolio, services relationships and cross-sells all products and services.
• Provided customers with a variety of investment packages to proper manage their portfolio and increase cash flow.
• Provided a broad base of financial and credit services with the goals of acquiring 100% of the customers' business.
• Have the ability to resolve difficult customer situations effectively while delivering friendly customer service and ensuring the highest level of customer satisfaction.
Teller
April 2012-July 2012
• Introduce customers to new products and services, and generate leads for other members of the sales team.
• Provided top banker performance achieving maximum sale and performance goals
• Consistently provide WOW customer service and attained a 100% WOW customer service rating as a teller.

SUCCESS INTERNATIONAL ENGLISH
MANILA, PHILIPPINES
Chief Operating Officer (COO)
March 2011- March 2012
• Coordinates the duties of workers inside the school to ensure all operations flow seamlessly
• Evaluates student progress in order to determine whether an educational plan is being effective. Makes modifications to the plan as needed
• Interviews new faculty and teachers and assigns them their individual roles once hired
• Implement, develop, and maintain curricular and extracurricular activities
• Manage staff, students, and all activities of the school
• Implement and administer new policies and procedures for all school operations

PEOPLE’S REPUBLIC OF KOREA ARMY
APO, AP, KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF
ESL School Supervisor
June 2009- March 2011
• Overseeing day to day activities of school i.e. visiting classrooms, going through the reports, and examining the departments
• Assisting to decide the school's policies and goals in order to achieve them in efficient ways and communicating with campus representatives for the success of the campus
• Administrating school's staff for a positive impact on students and checking whether the decided plans are being implemented or not according to the rules and regulations
• Hiring staff, overseeing the budget of the school, and conducting evaluation of the staff for progress of an organization
• Arranging meetings with management, attending meetings with parents, and discussing various issues regarding academic goals of school

TARGET
INDIANAPOLIS, INDIANA
Assets Protection Manager
June 2007- June 2009
•Partnered successfully with store managers and departments to produce store success through customer service and security
•Directed strategic initiatives to achieve both customer satisfaction and security
•Hired and trained 6 members of staff while mentoring and counseling subordinates to achieve success
•Developed and rolled out new policies for store
Customer Service Specialist,
June 2006- June 2007
•Implemented new processes and systems for improving customer service and customer satisfaction
•Earned “Top Seller” for two consecutive quarters in 2007
•Provided an elevated customer experience to generate a loyal clientele

EDUCATION
MARIAN UNIVERSITY,
INDIANAPOLIS, INDIANA
Graduated December 2010

• Bachelor of Science: Business Administration
• Concentration: Marketing
I-TO-I,
April 2010

• 120 Hour TEFL Course

AWARDS
•Received certificates from local Korean government for excellence in teaching and partnership with the local community
•Received highest commendation for outstanding meritorious service from the South Korean Education Council
•Placed 3rd in the National DECA Business competition in Business Administration and Marketing