Pacican has been providing a valuable educational service in Shanghai over the past years, thanks to the support and fine work of its dedicated staff and more than 30 foreign teachers it hires each year. It is, to say the least, not in the Company's interest to mistreat its employees, especially considering they all come afar to work in a different social and cultural environment. However, regrettable as it is, it is inevitable that there will be a few like Heaven and Ace who could not have their way and therefore are bitter about their experience. The Internet provides a convenient medium for them to air their bitterness. If they could be a bit more honest, reponsible and fair, they should add some factual information about the exact source of their bitterness or their "personal conflit" with the Company and why they failed to get their way. This would be enormously helpful to the Company and those teachers who might be interested in coming to work for/with Pacican in Shanghai. It is not too much to ask Heaven and Ace to be reasonable.