In response to Re Scottish Public Pensions Agency/Citibank/BOC (Former FT in the PRC)

The BOC in particular is a useless bank in China. The staff are rude, lazy , incompetent,
and hate foreigners.

Every one of the tens of thousands of employees at the BOC are the same. They receive headquarters indoctrination in abusing foreign customers.

bank staff who are unwilling to listen to common sense from bank customers

If Chinese citizens would simply follow the instruction of FTs, whose knowledge is particularly common, China would have solve its financial industry problems.

I like Australians because
they don't pull their punches! That's the best way to live

I like Australians because having driven drunk across a lawn, crashing into an old couples living room, they possess the Aussie Innate Arrogance to complain about the idiotic location of the house.