"Dear Mrs XXXXXX

With reference to your recent partial encashment of £X,000.00 from your Premier Bond XXXXXXM.

Your Bank have contacted us to request a telephone number for you. Please could you advise me of the best contact number to use if you are happy for me to pass this information to your Bank.

I look forward to hearing from you.

With kind regards

Anna"

The above is a modified e-mail received by my Chinese wife.

She will ask the BOC why they don't ask her for her tel no direct instead of asking her Isle of Man bank, and so wasting its time and her time!