In the end, they just gave me a letter of the incident, in CHINESE (how the hell should i understand that?!) and just say chay chien! I did not recieved any apologies. instead, i

Hello lamar
Sorry to hear you have had so much grief. The good news is this-we have a fellow regular poster on this site, who actually writes his own teaching material in Chinese characters; so, all you have to do is cross your name out and do the same with account number et ceteras, and add a copy (below) to your next posts. if you can't scan the document on a scanner, just take a photograph of it and add that. Up to now it has been difficult to get this thread going with good advice for you, as what you have hitherto said has not been enough to go on. We have some real Chinese experts on this site; that letter will be crucial. Looking forward to hearing from you soon. Happier New Year.