At a conference I attended recently, one of the main speakers quoted a survey which showed that 65% of employees say that the most stressful thing about their job is their boss, and 58% of people looking for another job are doing so because they don’t like their boss.

It seems as though there is plenty of room for improvement amongst our leaders in business. These are the 5 qualities most often mentioned by my coaching clients and delegates at my training courses as being essential for leadership:

1. Integrity – employees want their bosses to show personal integrity in their job performance and in dealing with staff. They want to be listened to respectfully so that they can make their feelings known. They want to be treated fairly and see that their boss will stand up for what they believe in. Behaviour that is not acceptable must be seen to be challenged.

2. Enthusiasm – if the leader is not enthusiastic, then the team will sag. Leaders need to be capable of challenging existing assumptions and embracing new ideas, both their own and from the team. They must be able to take risks at times to push the boundaries of what can be achieved. Inspirational leadership is never complacent and encourages everyone to be creative.

3. Decisiveness – the leader has to take tough decisions, sometimes without all the necessary information. They have to know when and where to get help, but to take all responsibility for the consequences and be generous with credit where it is due. It takes a strong leader to encourage his staff to take risks themselves and not to blame them when the outcome is less than positive!

4. Transparency – team members invariably want their boss to be clear and straightforward in their communication. This enables a similar clarity throughout the team. They need clear objectives and a culture of honesty in which feedback, whether perceived to be positive or negative, can be given and received without fear of consequences.

5. Humanity – people want to be treated as individuals, not as units of production. They want a boss who takes the trouble to understand their strengths, weaknesses and circumstances, and who helps them to stretch themselves. Everyone wants to be recognised for their own unique contribution and the leader who can do this will be rewarded with so much more.

Andy Britnell is an executive coach who works with high achievers in both the private and public sectors who wish to fulfill more of their potential by thinking and behaving more effectively.

Andy Britnell
http://andybritnell.co.uk/