Turnoi, I wouldn't be lecturing these guys on translation, if I were you. They are listed in the 2010 CSA report, which is a review of the top 100 agencies worldwide: http://www.commonsenseadvisory.com/Research/Report_Abstracts1.aspx. Babilu appears to be an IT solution that sells to airlines for mega bucks. You were completely wrong about the proofreading stuff.

I'd back off on calling them unprofessional if you have never worked with them. Poster "ld" is right, you can't accuse a top 100 agency of the things you are accusing them of if you have never worked with them. They will come down on you like a ton of bricks. It seems that is you over in the German forum, and they know who you are. That is pretty dangerous, the law on libel in Germany is pretty strict.