...and now we're stooping to baseless personal attacks: Fantastic form.

The suppositionthat I treat people with a lack of respect is downright insulting and has absolutely no foundation in truth.

The supposition that I have no management experience is downright insutling and has absolutely no foundation in truth.

The backgrounds of our staff are many and varied, from a holder of a Masters in English, to qualified teachers, to sound engineers, to mechanical engineers, to pharmacists, to experienced managers...all having undergone thorough (and in many cases ongoing) training in ESL teaching.

Clearly this "conversation" cannot go anywhere, so thank you very much for your informed, enlightened, progressive and above all thoroughly transparent posts..................................................................................dude.

Brad