I worked for this company almost 2 years. I never had any problems with them and Helen was always very helpful. She helped me many times and I helped her also. This is what is called a cooperation. If there were any problems we could solve them without any big issues. I think it is all about attitude. If you are a good teacher you don't make any troubles and you are nice to all in the office they are the same to you. You have to build your relationship with them on trust and friendship if you just demand and argue don't be surprised you will get the same. I'm not saying this company is perfect but none is. In every place there are some good and bad times. Just because you are a foreigner doesn't mean that you will get a special treat. When you a sign a contract you know what you are signing. Helen and all office workers are just people. People that you can talk with to find a solution to any problem.