I have been working with METEN and have had nothing but a great experience. Before coming over to work for METEN I also saw these reviews from back in 2011 and was worried a bit. I can say that I am glad I took these reviews with a grain of salt as they are the opposite of what I have experience with METEN. Although I can not attest to how METEN was back in 2011, I can say that today they seemed to have turned things around.