This is Scott Cavanaugh, a Human Resources Department Recruiter at Expertise Education. I am writing to address these issues brought up by an anonymous teacher who may (or may not) be a teacher at the moment like he/she has stated. Expertise Education deeply cares about their teachers and does take care of them as our company has always promised. I am here to address this teachers comments because they are either exaggerations of the truth or are false.
Of our 67 teachers that joined our program last August, well over half of them are still teaching with our company. Of the teachers that have left, some of them unfortunately were asked to leave by our company due to their actions. Others that have left still have a great relationship with our company and our staff.

It is absolutely not true that our foreign staff have written any positive reviews disguising ourselves as someone else on CityWeekend or the Beijinger. There have been countless past employees who have had good experiences with our company, who have left or finished their contracts on great terms, and who still hold a good relationship with our company today. This teacher assumes that any good review(s) written about experiences in China teaching through our company are fraudulent. That is simply not the case. When our staff is speaking with applicants, we discuss good reasons to join our company by stating facts that exist in our contracts with our teachers and in agreements with our partner schools. Our staff does not write responses to interested applicants that distort truths or misstate facts.

Expertise does not mishandle important documents such as visas, police registration papers, or visa invitation letters. We do place teachers in quality schools and housing. We make sure teachers are conveniently located near our schools. There have been problems in the past with housing, with which Expertise has always promptly taken care of. Although Beijing standards are not the same as western standards and problems can arise sometimes in apartments when teachers are occupying them, our company has always looked out for our teachers and made sure any structural problems are fixed. Roommates change apartments on occasion because Expertise has allowed teachers to change schools in the past, therefore allowing teachers to change apartments too. Expertise also has given nice and hardworking employees second and third chances to try teaching if they are released by schools. When teachers need to change schools, or if they have problems with roommates, Expertise has been as flexible as possible to allow apartment changes to occur.

The teachers comment about visas is the most interesting of all comments made in his/her post. Expertise Education has never asked a teacher to go to Mongolia to get a visa. On one occasion Expertise paid for four teachers to visit Hong Kong. While they were not given much notice, they received 2 paid vacation days. These four Expertise teachers traveled with Expertise staff on a fully paid trip to Hong Kong, receiving free round trip flights and a free stay in a 5 star hotel. Because of prompt changes in PSB regulations, our company made sure that our teachers were able to travel to Hong Kong with as little inconvenience as possible, and did our best to make sure they enjoyed themselves. There have never been any other instances of teachers traveling to Hong Kong or Mongolia or any other country to obtain visas, which is common with many other education companies in China.

We at Expertise understand how some companies in China can operate, and we make sure all employees at Expertise receive what they signed up for. We make sure all teachers have a concise understanding of every aspect of our program before they arrive in China. Expertise fulfills all contract obligations to foreign teachers. Expertise Education is equally as liable for paying breach of contract penalties as teachers are. Many teachers have taken their time to learn countless details about our program for 2010-2011 and have signed up with enthusiasm. We are all very excited about the upcoming academic year.

Sincerely,
Scott Cavanaugh
Human Resources Manager
International Department
Expertise Education Company