Hello Foxy
Poor old Paul seems to get a disproportionate amount of blame, most of the teachers never came into contact with him in their dealings with the company. I think they, may have asked him to have a word from time to time, simply because they have no idea how to speak to Westerners and don't feel they should have. Their idea is when in China FT's should behave, act and react in the same way as the Chinese staff do, whom they treat like rubbish. This conflicts certainly with why Western teachers are required by schools, so as their students can experience realism in the way we use the language and how we conduct ourselves,short of breaking Chinese law, of course. Yuncheng IELTS have set themseves on a path of self destruction because they refuse to treat us differently when the reason for employing us in the first place is that we are different.