Learn to TEACH English with TECHNOLOGY. Free course for American TESOL students.


TESOL certification course online recognized by TESL Canada & ACTDEC UK.

Visit Driven Coffee Fundraising for unique school fundraising ideas.





Texas ISD School Guide
Texas ISD School Guide







TESOL, TEFL and CELTA forum

Re: ITC and TEFL INT. (Questions About Schools)
By/Re:queenMac75
16 July 2009

I posted this link a few months ago when I was at the height of my frustration level, so I am having trouble locating all the links to post the BBB results. I apologize for the delay.

First of all, I understood fully from the beginning that my deposit was non-refundable based on the legal information displayed on their website. They were within their rights not refund/apply my deposit money regardless of the customer service issues I encountered. In the end, I know my reaction was fueled by stress factors outside of TEFL's control (my job, moving, etc.) and my reaction was a bit over the top. TEFL's management has answered all my concerns in a timely manner and as in all businesses, we cannot account for the quality of every single worker. It was unfair of me to blast the entire organization the way I did.

Secondly, after the hearing, the BBB did not agree in my favor. TEFL was not required by the BBB to give me a refund or apply my deposit to a future course.

To wrap things up, once TEFL and I were informed of the BBB decision, the management of TEFL International has been gracious enough to still offer the transfer of my deposit into a future course. I am currently registering for one of their on-site courses located in Europe this fall.






Messages In This Thread

ITC and TEFL INT. -- Dick 25 April 2005
Re: ITC and TEFL INT. (Questions About Schools) -- QueenMac 23 January 2009
Re: ITC and TEFL INT. (Questions About Schools) -- queenMac75 16 July 2009
Re: ITC and TEFL INT. (Questions About Schools) -- QueenMac75 16 July 2009
tefl international (Questions About Schools) -- jww 2 February 2006
Re: tefl international -- Rach 11 December 2007
Re: tefl international - TESOL-TEFL-CELTA forum (CELTA vs TESOL) -- Anita 1 May 2008
Re: tefl international (Questions About Schools) -- heather 13 July 2007

Go to another board -