But as the problems seem to continue for him, it's quite likely that he failed to do the preliminary paperwork. Or he did not shout loud enough in Chinese to put unwilling bank clerks in their place.

I have ALWAYS done the preliminary paperwork correctly.

Previous problems @ bank have been caused by western banks abbreviating my full name despite having been given the necessary transfer details by myself in advance, including my full name identical to that displayed in my passport.

On a couple of occasions I had lost my temper bigtime and was threatened with ejection from the bank by security if I didn't calm down.

I'm convinced the problems I encountered @ bank emanated because the bank applied its rigid rules and regulations, and that those go beyond standard international banking procedures in terms of rigidity.