Yes, they may be unwilling, not cooperative and even come across as arrogant. You will come across such people everywhere, inside and outside of China, where they have a tradition of communism and they are taught to only follow the orders of their leaders instead of using their own brain and having enough self-confidence to decide on their own. That's the psychology behind such behavior and reaction patterns.

Arrogant, ignorant and self-serving fuckers. They deserve to be given as much bad publicity as possible. They are scum., fuck em!