I experienced things in the UK to be a bit messy and customer treatment very unfriendly and inconvenient. For example, long queues before boarding a train taking you from London Liverpool to a ferry to the continent. The Brits don't complain and just take it - continental people might eventually make some fuss if things don't work smoothly. I prefer things to run smoothly and I am also prepared to pay for a bit comfort and good service. On a continental high speed train, I can sit and work on my computer while having a good coffee or a good meal in the board restaurant. British Rail cars have less space and are far more inconvenient, I remember.

Next time in the UK, I will take a flying carpet instead, lol.