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On 2/9/2018 ，<--------.co.uk> wrote：

Dear ---------

Thank you for contacting -------------.

I can confirm that our records have been updated and we have sent you a retirement pack, the tracking number is as follows R----------GB.

Should you have any queries please contact us.

Please note that if you email us in the future you will need to provide your full name and plan number.

Regards
-------

Dear Mr -----,

Thank you for updating my records and sending me my retirement pack.

Yours sincerely,

------- ------- ----, ( plans ------- & ------- )
( ---- - ----.)